Privacy Policy

Last updated: April 5, 2026

1. Who We Are

This Privacy Policy explains how we collect, use, share, and protect personal data when you use Sellera.

If you have questions or want to exercise your privacy rights, contact us through our Discord server: https://discord.gg/4a26Dz6awc.

2. Scope

This Privacy Policy applies to personal data we collect when you:

  • visit the website;
  • create or use an account;
  • create or manage a seller store;
  • place or review an order;
  • link a seller Roblox account;
  • request a payout or withdrawal; or
  • contact us for support.

3. Personal Data We Collect

Depending on how you use the service, we may collect the following categories of personal data.

A. Account and profile data

  • email address;
  • username;
  • hashed password;
  • account role and onboarding status; and
  • related account timestamps.

B. Seller store and pricing data

  • store name, slug, logo URL, and short description;
  • pricing settings;
  • selling status; and
  • related store and pricing timestamps.

C. Seller Roblox account data

  • Roblox user ID, username, display name, and avatar image URL;
  • encrypted .ROBLOSECURITY cookie and related verification data;
  • proxy session identifiers and expiry data used to support Roblox requests;
  • account nickname;
  • available Robux and verification status; and
  • linked account timestamps.

D. Buyer and order data

  • buyer Roblox username;
  • buyer email address, if provided;
  • order ID and store information;
  • Roblox item details connected to the order;
  • quoted and paid price information;
  • payment invoice identifiers, checkout URLs, crypto payment address, crypto amount, and gateway details when applicable;
  • order status, timestamps, and fulfillment error information; and
  • review token or other order-related verification tokens.

E. Review data

  • star rating;
  • review message;
  • review timestamps; and
  • the buyer Roblox username shown with a public review.

F. Withdrawal and payout data

  • Litecoin destination address;
  • requested payout amount;
  • platform fee and net payout details;
  • transaction ID;
  • payout status and failure messages; and
  • related payout timestamps.

G. Technical and usage data

We may receive limited technical data needed to operate the service, such as:

  • IP address;
  • user-agent or browser information;
  • request metadata; and
  • service logs and security data.

For example, during checkout we may pass IP address and user-agent information to our payment provider for checkout, fraud prevention, or verification purposes.

4. Where We Get Personal Data

We collect personal data:

  • directly from you;
  • from your actions in the service;
  • from Roblox when we verify seller accounts, balances, or item data;
  • from payment providers when they create or confirm checkout and invoice information; and
  • from payout or blockchain providers when processing seller withdrawals.

5. How We Use Personal Data

We use personal data to:

  • create and manage user accounts;
  • operate seller stores and pricing;
  • verify linked seller Roblox accounts and available balances;
  • create, manage, and fulfill buyer orders;
  • process checkout and payment confirmation;
  • process seller withdrawal requests;
  • publish store reviews and reputation information;
  • secure the service, prevent fraud, and investigate abuse;
  • comply with legal, tax, accounting, or regulatory obligations; and
  • communicate with you about your account, orders, withdrawals, reviews, or support requests.

6. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we generally rely on the following:

  • contract: to provide the service you request, including accounts, orders, fulfillment, and withdrawals;
  • legitimate interests: to secure the service, prevent fraud, operate the platform, verify accounts, and improve reliability;
  • legal obligation: to comply with applicable law, lawful requests, accounting, tax, or dispute obligations; and
  • consent: where we specifically ask for it.

You do not have to provide every item of personal data, but some information is necessary for us to create your account, process an order, link a seller Roblox account, or send a payout. If you do not provide required data, we may not be able to provide the relevant part of the service.

7. How We Share Personal Data

We may share personal data with the following categories of recipients:

  • payment providers, such as SellAuth, to create checkout sessions, invoices, and payment confirmations;
  • Roblox, to verify seller accounts, fetch item information, and attempt order fulfillment;
  • proxy or network providers used to support Roblox-related requests;
  • payout, blockchain, and infrastructure providers, such as Tatum, to process seller withdrawals;
  • hosting, database, storage, security, and technical service providers that help us run the service;
  • our administrators, staff, and contractors who need access to operate or support the service; and
  • regulators, courts, law enforcement, or other third parties where disclosure is required by law or reasonably necessary to protect rights, users, or the service.

We may also share information that is intentionally public through the service, such as store details and public reviews.

We do not sell personal data for money.

8. International Transfers

Our service providers may process data in countries other than the country where you live.

When we transfer personal data internationally, we take reasonable steps to use appropriate safeguards required by applicable law.

9. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, keep business records, resolve disputes, prevent fraud, and comply with legal obligations.

In practice, this means:

  • account data is generally kept while your account is active and for a reasonable period afterward;
  • linked seller account credentials and verification data are kept while the seller account remains linked or until deletion is needed for operational, legal, or security reasons;
  • order, payment, review, and withdrawal records may be kept longer for accounting, fraud prevention, legal claims, and compliance purposes; and
  • public review content may remain visible unless it is removed under our policies or deleted as part of a valid legal request.

10. Security

We use reasonable technical and organizational measures designed to protect personal data.

For example, our current backend encrypts seller Roblox cookies before storing them. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

11. Public Information

Some information may be visible to other users or the public, including:

  • public store profile information; and
  • buyer Roblox usernames and review content shown on public store review pages.

Please do not submit personal data in reviews or public-facing fields unless you are comfortable making it public.

12. Your Privacy Rights

Depending on where you live, you may have rights to:

  • access the personal data we hold about you;
  • correct inaccurate personal data;
  • request deletion of personal data;
  • object to or restrict certain processing;
  • request portability of certain data; and
  • complain to a data protection authority.

You may also have additional rights under local law.

If you want to exercise a privacy right, contact us through our Discord server: https://discord.gg/4a26Dz6awc. If you have an account, you may also be able to update some information directly in the service.

If you are in the EEA, UK, or another location with similar rights, you also have the right to complain to the supervisory authority where you live, where you work, or where you believe a violation occurred.

13. Cookies, Similar Technologies, and Do Not Track

We do not currently describe any advertising or cross-site behavioral tracking program in this policy.

Our current service may use only limited technical storage or similar technologies that are necessary to operate the website, secure the service, or support sign-in and user experience.

Because there is no universal standard for responding to "Do Not Track" signals, we do not currently respond to those browser signals in a separate way.

We do not knowingly allow third parties to collect personal data across different websites through our service for their own behavioral advertising purposes. If that changes, we will update this Privacy Policy.

14. Automated Decision-Making

We do not currently use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users by posting the updated version on the site, updating the "Last updated" date, or using another reasonable method before the changes take effect.

16. Contact

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact:

https://discord.gg/4a26Dz6awc